Privacy Policy
Welcome to travelauthorize.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. By using our Website, you agree to the practices described in this Privacy Policy.
1. Who We Are
travelauthorize.com is an independent organization that provides assistance with obtaining travel documents. We are not affiliated with any government agency or entity. Our services are designed to simplify the application process for our customers by providing guidance, review, and submission of applications on their behalf.
2. Information We Collect
We collect personal and non-personal information necessary to process your application or improve your experience on our Website. This includes:
a. Personal Information:
- Name
- Email address
- Phone number
- Passport information
- Payment details (processed securely by third-party payment providers)
b. Non-Personal Information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Website
3. How We Use Your Information
We use the collected information for the following purposes:
- To process your travel document application
- To verify your identity and eligibility for the requested service
- To communicate with you regarding your application status
- To improve our Website and services
- To comply with legal obligations:
By completing the application form, you agree that we can collect your personal data and process it for technical purposes to provide you with our service. The data collected will be only used for service providing purposes. We collect identifying data provided by you voluntarily during the application form on our Website. We require this information/data to review and process your travel authorization.
We guarantee that all the information about the Customer, including personal identification data, has been obtained while providing the services, is confidential.
You consent to data processing upon pressing the appropriate button or making the appropriate mark on the application form. The data you provide will only be used to process the travel authorization.
Website will not use your data for any other reasons unless legally required. After providing the service to you, we continue to process confidential information and personal data (for example, to store information) no longer than one year because it is necessary for the fulfilment of the requirements specified in the legislation binding us, e-commerce services of VISA and MC regulations for the protection our legitimate interests and handling of Customer’s complaints. Once the service is fully concluded, your information will be deleted from our database and no longer deemed necessary to keep for customer service reasons.
The information provided on this website is intended to be used non-commercial purposes.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Government Agencies: When submitting your application on your behalf
- Service Providers: Third-party vendors that assist us with payment processing, website hosting, and customer support. Your personal information at disposal may be transferred to third parties who provide services to Website or represent our interests, whom we entrust performance of any obligations, or whom we cooperate within the provision of the services and performance of its functions.
- Legal Requirements: When required by law, court order, or to protect our legal rights
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. These include:
- SSL encryption for secure data transmission
- Restricted access to sensitive data
- Regular security assessments of our systems and practices
However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security due to illegal actions of third parties.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies help us:
- Recognize returning visitors
- Understand user preferences
- Analyze website performance and traffic
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our Website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request deletion of your data, subject to legal obligations
- Objection: Object to the processing of your data for specific purposes
To exercise these rights, please contact us at info@travelauthorize.com.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
By providing us with your data to complete our service, you warrant that you are over the age of 18 or have parental/guardian consent to submit the application on our Website.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: info@travelauthorize.com
Page last reviewed: April 28th, 2025